Last updated: July 6, 2026
TC Pack respects the privacy of visitors, prospects and business contacts who use this website. This Privacy Policy explains what information may be collected when you browse our website, submit a quote request, upload artwork or contact us about custom labels, paper boxes and packaging sets.
Information We May Collect
When you contact us or request a quote, we may collect business contact details such as company name, contact name, email address, country or target market, product category, packaging requirements, quantity, size information, artwork status and message content.
If you provide artwork, dielines, reference images, product specifications or other project files, we may use them only to review, quote, sample or coordinate the packaging project you requested.
How We Use Information
- To respond to quote requests, sample requests and project questions.
- To review packaging requirements, materials, artwork and production feasibility.
- To communicate about specifications, sampling, production, quality checks and shipping preparation.
- To improve our website content, page experience and inquiry process.
- To help prevent spam, misuse, fraud or unauthorized access.
Cookies, Analytics and Advertising
Our website may use cookies or similar technologies to understand website performance, improve user experience and support advertising or remarketing measurement. These tools may collect information such as pages visited, browser type, device information, approximate location and referral source.
You can adjust cookie preferences through your browser settings. Some website functions may not work as intended if cookies are disabled.
Sharing and Service Providers
We may share necessary information with service providers who help operate the website, process inquiries, review files, communicate with customers, prepare samples, coordinate production or arrange logistics. We do not sell personal information as a business model.
Artwork, Product Information and Confidentiality
Artwork, dielines, product photos and specifications submitted for quote review are treated as project-related information. Customers should avoid sending highly sensitive information unless it is necessary for review. If a separate confidentiality agreement is required, it should be discussed before sharing sensitive materials.
Data Retention
We keep business inquiry records and project information for as long as reasonably needed to respond to requests, support repeat projects, resolve disputes, maintain business records or comply with applicable obligations.
International Visitors
If you contact us from outside our operating location, your information may be processed or stored in a different country from where you are located. By submitting information through this website, you understand that cross-border communication and processing may be necessary for international B2B packaging inquiries.
Your Choices
You may contact us to request access, correction or deletion of business contact information where applicable. Some information may need to be retained for legitimate business, legal, accounting or dispute-resolution purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us through the request form or contact details provided on this website.
